Privacy notice
A clear, human explanation of how personal information is used when you submit a request and communicate with our support desk.
When you send a request, we use your information to respond to you, review availability, and coordinate details related to the experience you’re asking about. We don’t sell personal data.
What we collect
- Contact details (such as name, email, and phone)
- Request information (such as preferred date, group size, and message)
- Optional preferences (such as contact method or accessibility notes)
How we use it
- To reply to your questions and confirm next steps
- To communicate about timing, preparation, and practical guidance
- To support your request if any details need clarification
Sharing and protection
We only share information as needed to fulfill your request and provide support. We take reasonable steps to protect personal information from unauthorized access.
Your choices
You can choose what you share, including adding notes for accessibility. If you no longer want email updates, follow the opt-out instructions included in our messages.
Contact us
If you have questions about privacy or want to review how your information is handled, reach out through our Support desk.